The 24/7 front desk for home services
Every lead answered. You stay in control.
Hailspark sets up an AI assistant for HVAC, plumbing, roofing and other home service businesses that answers the phone calls you can't pick up and, on Front Desk and up, your web form and email leads around the clock — and keeps estimates, service calls and follow-ups moving — even while your crews are on the job. You decide: approve every reply, or let it run on autopilot.
Hear it for yourself: call our AI front desk at (360) 443-5858
The problem
Leads don't wait for crews to get off the roof.
Calls and web leads come in while you and your team are on jobs, under sinks and up ladders. Messages pile up, follow-up slips, and homeowners often move on to whoever gets back to them first.
The solution
A front desk that's always on, and answers to you.
Hailspark trains an assistant on your business — your services, service area, policies and tone. It handles the routine back-and-forth and prepares replies you can approve with a tap, so homeowners hear back quickly and nothing goes out you haven't okayed.
Up on a roof
Under a sink
Between jobs
On the road
How it works
Done for you in one 30-minute call
- 1
We build it before we meet
From a short intake and your website, we build your AI front desk and phone agent around your services, service area, hours and FAQs.
- 2
30-minute kickoff call
We do the setup while you click a few "Allow" buttons: connect your email and calendar, add us as a user in your CRM, and dial one code to forward calls you miss. No passwords shared.
- 3
Test, go live, approve
We run test calls and leads with you, then go live. Start by approving each reply; switch on automation when you're ready.
You keep your phone number, your CRM and your customer data. We own, run and pay for the AI and phone agent — no extra accounts or usage bills for you.
You're in control
You decide when messages send
Start with every reply drafted for your approval. When you're comfortable, switch on full automation — for everything, or just for certain message types.
Approve each reply
Every response is drafted and waits for you. Review, edit if you like, and send with a tap. A good place to start.
- Nothing goes out without your okay
- Edit drafts before they send
Fully automatic
The assistant replies on its own, around the clock, using your services, policies and tone. You can still see every conversation.
- Instant replies, day or night
- Turn it back to approvals anytime
What it handles
The busywork between "new lead" and "job booked"
Lead replies
Responds to new web form and email leads quickly, day or night, in your voice — sent automatically or held for your approval.
Estimates & service calls
Gathers the details and helps get estimates and service calls on the schedule.
Follow-ups
Nudges open estimates and unanswered leads so jobs don't go cold.
CRM updates
Works with your existing CRM to keep contacts and jobs organized.
Calls you can't pick up
On every plan, an AI voice assistant answers missed and after-hours calls, takes the details and can transfer urgent ones to you.
Owner summaries
Flags urgent jobs and what needs your attention at a glance.
Plans & pricing
Simple, all-in pricing. Done for you.
One monthly price covers the AI, the phone agent and the minutes. We set everything up on a 30-minute call.
Answer
$297 setup + $197/mo
300 call minutes included
Book a kickoff callNever miss a call again
- AI phone agent answers missed and after-hours calls on your existing number
- Takes the details, flags emergencies and transfers urgent calls to you
- Text and email summary after every call
- Done-for-you setup on a 30-minute call
Front Desk
$497 setup + $397/mo
or $347/mo billed annually · 750 call minutes included
Book a kickoff callPhone, web forms and email — every lead answered
- Everything in Answer
- Fast replies to email and web-form leads, in your voice
- Owner-approved replies: nothing sends until you okay it (or automate when ready)
- Books estimates and service calls on your calendar
- Updates the CRM you already use
- Follow-ups on open leads and estimates
Managed Office
$997 setup + $797/mo
1,500 call minutes included
Book a kickoff callFor busy shops with multiple lines or locations
- Everything in Front Desk
- Multiple phone lines or locations
- Weekly tuning from your real calls
- Monthly report and review
- Priority support
Terms: month-to-month with 30 days' notice. Extra call minutes are $0.25/min. Hailspark provides and pays for the AI and phone agent; you keep your phone number, CRM and customer data, and get an export if you leave. Prices in USD.
From a local business
Camper dealer, Vancouver, WA
“We went from 4 campers sold last month to 8 this month. Every lead gets answered fast, and we know who to call first.”
Shared by Hailspark’s founder, who is also the dealer’s VP of Sales & Marketing.
Contact
Book your 30-minute kickoff call
Tell us a little about your business and how homeowners reach you today. We'll follow up personally.
Prefer email? [email protected]
Prefer to call? (360) 443-5858, answered 24/7 by our AI front desk
